Catch up on part 1 of “The Client is Always Wrong” before reading on…
Part 2: Slow Correction
The next morning, the lobby of Langston & Smythe Accountancy, Inc., was tranquil. The receptionist, Jason, sat blinking down at the steaming cup of coffee placed neatly on his desk. On the crisp cardboard sleeve, a smily face was drawn in permanent marker. Jason glanced up, perplexed, at the broad-shouldered man who had just handed it to him.
“Uh… thanks?” he said cautiously.
Brandon gave him what was clearly meant to be a warm smile. It appeared to have been copied from a YouTube tutorial on executive charm. “You’ve been so helpful this week,” he said, his voice more measured than usual. “Figured it was the least I could do to show my appreciation.”
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